Controller troubleshooting

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Drivers & first use/install

Controllers come in 2 types

  • class-compliant ones - that don't need any kind of driver/software - you just plug them in and that's it (true plug&play)
  • the ones that require drivers or other software to work ok

If a controller comes with drivers (either on a CD or downloadable from the manufacturer website) always install them before connecting the controller to the computer. This is true especially on Windows machines. If you first hook-up the controller before installing the driver then Windows will pre-install a default driver that it finds from Windows Update servers. This driver might work ok or it may not. Also, the controller name might be reported differently than it would've been with it's original driver installed. Because it's name will change than there is a chance that the script inside FutureDecks might not recognize the controller correctly. Again on Windows machines - try to always connect the controller to the same port. If you have an USB controller that was first plug in a USB port and you connect it to a different USB port (socket) than Windows will perceive this as a completely different device -- it will even install drivers for it. So, to avoid any problems try to always use the same USB port/socket.